Terms of service

Terms & Conditions

Effective Date: 12.10.2025
Welcome to Nature Hub — your trusted destination for skincare, haircare, body care, and foot care essentials.
By accessing or using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before making any purchase or using our services.


1. General Overview

Nature Hub operates this website. Throughout the site,
By visiting our site or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms and Conditions, including any additional terms, policies, or notices referenced here.


2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or you have parental consent to use this site.

  • You agree to provide accurate, current, and complete information during checkout or registration.


3. Products & Descriptions

We make every effort to display accurate product information, including colors, images, and descriptions. However, Nature Hub cannot guarantee that your device’s display of any color will be accurate.
All products are for external use only unless otherwise specified.


4. Pricing & Payments

  • All prices are listed in INR (₹) and include applicable taxes unless otherwise stated.

  • We reserve the right to modify product prices at any time without prior notice.

  • Payments are processed securely through trusted third-party gateways such as Razorpay, PayU, or Shopify Payments.

  • Nature Hub is not responsible for payment failures caused by third-party issues.


5. Shipping & Delivery

  • Orders are processed within 3–4 business days after payment confirmation.

  • Delivery timelines may vary based on your location and courier availability.

  • Nature Hub is not liable for delays caused by courier partners, natural events, or unforeseen logistics issues.


6. Returns, Refunds & Cancellations

Due to the personal nature of cosmetic and skincare products, we do not accept returns or exchanges once the product has been opened or used.
Refunds or replacements are only offered in cases of damaged or incorrect items received, subject to verification.


7. User Responsibilities

By using this site, you agree not to:

  • Misuse the website for fraudulent or unlawful purposes.

  • Upload or transmit viruses or malicious code.

  • Violate any intellectual property or privacy rights.

Any breach of these terms will result in immediate termination of your access to our services.


8. Intellectual Property

All content on this website — including logos, product images, graphics, and text — is the exclusive property of Nature Hub and protected by copyright and trademark laws.
Unauthorized use, reproduction, or distribution of any content is strictly prohibited.


9. Limitation of Liability

Nature Hub will not be liable for any direct, indirect, incidental, or consequential damages resulting from:

  • Use or misuse of our products,

  • Website errors or downtime, or

  • Unauthorized access to your data.

Your use of our products and website is at your own risk.


10. Third-Party Services

We may use third-party services (like payment processors or delivery partners) to facilitate transactions. Nature Hub is not responsible for any issues arising from third-party platforms.


11. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
Continued use of our website after updates constitutes your acceptance of the revised terms.


12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts located in Nadia, West Bengal.


13. Contact Information

For any questions about these Terms and Conditions, please contact us at:
📧 sukhendupaul740@gmail.com